Tuesday, October 25, 2011

How to change message in Audix for Avaya equitment?

When I dial in to check my voice mail in Audix, I am stuck with the last person's name and voice talking back to me. Instead of my voicemail saying %26quot;Maya%26quot; it still says %26quot;Carol Ford%26quot; and then goes into my messages. I can't for the life of me figure out how to change this particular message; my outgoing is fine. Any one know how to navigate this?How to change message in Audix for Avaya equitment?It may depend on which version of Audix you're using, but... generally you need to go to %26quot;Personal Options%26quot; (usually by pressing 5 from the main menu). You then may be able to press 5 again for %26quot;recorded name%26quot;.



Follow the voice prompts...



Hope this helps.